Trouble posting photo to my new recipe

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lovinretirement
Posts: 1256
Joined: Wed Mar 28, 2012 1:16 pm

Trouble posting photo to my new recipe

Post by lovinretirement » Sun Mar 25, 2018 4:52 pm

I posted a new recipe which I am trying to post a photo to. Every time I try to upload it, it stops part way through. When I click on "submit", it says I must choose a photo to upload. Then when I click on the part that says how to upload a photo, it takes me to the section with instructions on how to post a new recipe. Also, I have spent 15 minutes trying in vain to find the "Help & Suggestions" forum. I have looked everywhere. I am finding this new format much more difficult to navigate. I think it would have been better to leave well enough alone. As they say, "If it ain't broke, don't fix it". :?

KittenCal
Posts: 3848
Joined: Sat Sep 03, 2011 9:58 am

Re: Trouble posting photo to my new recipe

Post by KittenCal » Sun Mar 25, 2018 10:59 pm

Hi lovinretirement! I have sent your post to the team. If you scroll to the top left of your page, under the colored board you will see the words Board Index, click on that and it will take you to all the different boards, scroll all the way down and on the bottom you will find the help board. Hope this helps. Here is the link to the help board viewforum.php?f=114
If you can eat, you can make it!

lovinretirement
Posts: 1256
Joined: Wed Mar 28, 2012 1:16 pm

Re: Trouble posting photo to my new recipe

Post by lovinretirement » Mon Mar 26, 2018 10:01 am

I went to the "board index" like you suggested and clicked on it and went clear to the bottom and there was no "help" board. So I clicked on your link for the help board and it came up. So I went back to the board index, clicked on it and scrolled clear to the bottom and it was there. But only after I had clicked on your link. It's not there before that.

KittenCal
Posts: 3848
Joined: Sat Sep 03, 2011 9:58 am

Re: Trouble posting photo to my new recipe

Post by KittenCal » Mon Mar 26, 2018 5:13 pm

Well that's odd.. we were left with many glitches after the launch and we are still working to get them fixed I guess this is one more..
If you can eat, you can make it!

RZ-Admin
Site Admin
Posts: 917
Joined: Thu Sep 01, 2011 12:55 pm

Re: Trouble posting photo to my new recipe

Post by RZ-Admin » Mon Mar 26, 2018 5:19 pm

We have not experienced not being able to upload a photo. What size is the file you are trying to upload?

lovinretirement
Posts: 1256
Joined: Wed Mar 28, 2012 1:16 pm

Re: Trouble posting photo to my new recipe

Post by lovinretirement » Tue Mar 27, 2018 10:39 am

It says 5 mb. Also I can't find how to upload a photo for a recipe. I'm trying to upload directly from my computer as I always had in the past.

RZ-Admin
Site Admin
Posts: 917
Joined: Thu Sep 01, 2011 12:55 pm

Re: Trouble posting photo to my new recipe

Post by RZ-Admin » Wed Mar 28, 2018 8:55 am

lovinretirement wrote:It says 5 mb. Also I can't find how to upload a photo for a recipe. I'm trying to upload directly from my computer as I always had in the past.
Hi Lovinretirement. Photos should be optimized much smaller than 5 M. I know you have uploaded photos before, so is there a difference in the photos size that you are uploaded between then and now? Is your photo a jpg file ext? You can use and online image optimizer to ensure photos are optimized for web. For example: http://jpeg-optimizer.com/

Also, I see that the window for Image Posting Instructions are same as Recipe Posting Instructions so we will need to correct that link so that the image uploading instructions are posted.

lovinretirement
Posts: 1256
Joined: Wed Mar 28, 2012 1:16 pm

Re: Trouble posting photo to my new recipe

Post by lovinretirement » Wed Mar 28, 2018 12:27 pm

Thanks. I just reduced the size in my computer and it worked.
Sheila

KittenCal
Posts: 3848
Joined: Sat Sep 03, 2011 9:58 am

Re: Trouble posting photo to my new recipe

Post by KittenCal » Wed Mar 28, 2018 12:54 pm

Hi Sheila! Just wanted to know if you received a forum reply notification for this thread as some members are not receiving any. Please let me know. Thanks!
If you can eat, you can make it!

RZ-Admin
Site Admin
Posts: 917
Joined: Thu Sep 01, 2011 12:55 pm

Re: Trouble posting photo to my new recipe

Post by RZ-Admin » Wed Mar 28, 2018 2:23 pm

lovinretirement wrote:Thanks. I just reduced the size in my computer and it worked.
Sheila
Fantastic!

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